Privacy Statement

Bio Med Ingredients Pvt. Ltd. ("BMI", "we", "our", or "us") is committed to protecting the privacy and security of the personal information you share with us through our website www.biomedingredients.com. This Privacy Statement explains what information we collect, how we use it, and your rights in relation to it.

By using our Website, you acknowledge that you have read and understood this Privacy Statement.

1. Information We Collect

a) Information You Provide Voluntarily

• Full name and contact details (email address, phone number)
• Company name and designation
• Product enquiry details submitted through forms
• Any other information you voluntarily provide

b) Information Collected Automatically

• IP address and browser type
• Pages visited, time spent, referring URLs
• Device type and operating system
• Cookies and tracking technologies

2. How We Use Your Information

• To respond to enquiries and requests
• To provide product and company information
• To manage business relationships
• To improve website performance
• To comply with legal obligations
• To prevent fraud and technical issues

3. Legal Basis for Processing (GDPR)

• Consent: When you submit forms
• Legitimate Interests: Business communication and service improvement
• Legal Obligation: Compliance with laws

4. Sharing of Information

• With trusted service providers
• With BMI group entities (Australia & Europe)
• When required by law
• During mergers or acquisitions

5. Data Retention

We retain personal data as necessary for business purposes or legal requirements. Typically, enquiry data is stored for up to 3 years.

6. Cookies

We use cookies to enhance user experience and analyse traffic.

• Essential Cookies: Website functionality
• Analytics Cookies: Usage tracking (e.g., Google Analytics)
• Preference Cookies: Remember user settings

You can disable cookies via browser settings, but some features may not work properly.

7. Security

We implement technical and organisational measures to protect your data. However, no system is completely secure.

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

9. Your Rights

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Data portability
• Object to processing

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect their data.

11. Contact Us

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Please review this page periodically for updates.